Privacy Policy

When you contact Field & Flow Group or request a free estimate, we may collect your name, phone number, property city, service needed, email address, message details, and any photos you choose to upload.

If you call, text, email, submit a website form, or message us through Facebook or Google, we may keep the information needed to respond, schedule service, prepare an estimate, complete the work, and maintain customer records.

Our website may also collect basic technical information such as browser type, device information, pages visited, referring pages, approximate location, and similar analytics data through tools such as Google Analytics.

We use personal information to respond to inquiries, provide estimates, schedule and perform outdoor property services, communicate about projects, send service updates, maintain records, improve the website, protect against misuse, and comply with legal obligations.

Photos submitted through the website or by message may be used to understand the condition of a property, size up a project, prepare an estimate, document work, or communicate with the crew about the requested service.

We do not sell personal information. We may share information with team members, service providers, website hosting providers, email delivery providers, analytics providers, business advisors, or others who help us operate the business and serve customers.

We may also disclose information if required by law, to protect rights or safety, to respond to lawful requests, or as part of a business transfer or reorganization.

The website may use cookies or similar technologies to keep the site working, understand how visitors use the website, measure performance, and improve pages. You can control cookies through your browser settings, though some site features may not work the same way if cookies are disabled.

Google Analytics may process usage information according to Google's own privacy terms and controls.

We keep information for as long as reasonably needed for the purposes described in this policy, including customer communication, estimates, project records, tax or accounting needs, and legal compliance.

We use reasonable safeguards to protect information, but no website, email system, text message, or internet transmission can be guaranteed to be completely secure.

You may contact us to ask about the personal information we have, request a correction, request deletion where appropriate, or ask us to stop using your information for non-essential communications.

You can also choose not to provide optional information, such as email address, message details, or photos, though that may limit our ability to provide an accurate estimate.

This website is intended for homeowners and adults seeking outdoor property services. We do not knowingly collect personal information from children under 13.

The website may link to third-party sites such as Facebook, Google Business Profile, maps, or other services. Those sites are controlled by their own privacy policies and practices.

We may update this Privacy Policy from time to time. When we do, the updated version will be posted on this page with a new last updated date.